Audience · Product teams
Fewer wish lists,more context.
Feature requests come by e-mail, chat and call. With Peak Forms they land in one shape: who's asking, what problem is behind it and how urgent it is.
Put the goal into words. Add perspectives and timing right below.
Plan, feature or customer ID come along via the link, not via a required question.
Example / What's missing for you?
Problem before solution.
- The purpose
- Requests, beta sign-ups and feedback after releases.
- Question 1
- What were you trying to do and where did it fail?
- From the link
- plan=pro · area=export
Your small trial run
From three details to a start note.
Insert the example or write your own details. Everything stays in this open preview only.
Local working example · nothing is saved or sent. Please don't enter personal data.
Three details. Your form.
Draft · not yet put together
- The purpose
- Still open
- Question 1
- Still open
- From the link
- Still open
How to start
One form, one link in the product.
The form asks for the problem first, then how often it happens. The suggested solution is only an optional question.
- 01First
Build the form
The purposeRequests, beta sign-ups and feedback after releases.
Problem, frequency, optional solution. Add hidden fields for plan and area.
You get → Feature requests - 02Then
Link it in the product
Question 1What were you trying to do and where did it fail?
Offer the link with parameters in the help menu or after an action. Embedding works via iframe.
You get → Beta sign-up - 03After that
Pass it on
From the linkplan=pro · area=export
Export responses as CSV or send them via webhook to your ticketing tool.
You get → Feedback after a release
From the explanation to the experience
Hear the customer voice yourself.
The public experience “The customer voice” from the Peak Forms catalog shows how rating, follow-up and finish work together.
View the customer voice (German)
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Peak Forms / Your next step
Listen to the problem, not the wish.
Build the request form and link it in your product this week.
Start Peak Forms for free
Before, during and after a release.
plan=pro · area=export
Frequently asked questions
How do I get the customer ID?
Your product appends it to the link as a parameter. A hidden field reads it when the form opens.
Can I measure NPS in the product?
Yes, with the NPS question. You check the calculation with the free NPS calculator.
How many responses do I need?
For a solid statement about all customers, more than you'd think. The sample size calculator gives you a number.