4/ 10Nordwind Travel Goods (fictional)
How many orders come from returning customers each month?
Then
Which clients got no invoice this quarter?
Orders: new and returning customers · Columns month, count · Today as a monthly report preset
Retention analytics · Planned
Do your customers come back?
Retention with a clear definition.
A retention analysis is planned that shows how many customers of a period buy again, hire you again or stay active, with a visible rule for what counts as “came back”. It does not exist yet. Today a pivot over orders by month shows how many orders come from new and how many from returning customers.
Today: learn to measure retentionPlanned, not available. The preview has new and returning customers on orders and income per counterparty on receipts. Subscription metrics such as churn are planned.
EXAMPLE / PLANNEDDo your customers come back?
Do your customers come back?
Retention with a clear definition.
01 / Example value
How do you notice today that a customer won't come back?
02 / What Peak Analytics is meant to showHow many orders come from returning customers each month?
Orders: new and returning customers · Columns month, count · Today as a monthly report preset
Change the example value. The finding follows the value.
Fictional example · no real data
One question. Two evaluations.
Do your customers come back?
Retention with a clear definition.Compare both evaluations below ↓
Retention with a clear definition.Compare both evaluations below ↓
Two sample questions
How do you notice today that a customer won't come back?
And how long do you wait before you ask?
10/ 10Feld Accounting Office (fictional)
Which clients got no invoice this quarter?
Receipts: income by counterparty · Columns quarter, sum · Empty cells: who is missing
Honest about the status
What this page promises and what it does not.
01 / What is settled today
Planned, not available
This capability is specified and not built yet. There is no date and no separate price.
- 4/10How many orders come from returning customers each month?Orders: new and returning customers · Columns month, count · Today as a monthly report preset
- 10/10Which clients got no invoice this quarter?Receipts: income by counterparty · Columns quarter, sum · Empty cells: who is missing
02 / Your control
Fictional examples
Businesses and numbers on this page are made up and marked as examples. None of it is a measurement or a customer result.
4 / 1010 / 10
Compare both evaluations and their reasons.
03 / The clear limit
What works today
Peak Analytics is available as a preview: pivot evaluations over orders, receipts, tasks, goals and files, CSV export and sharing.
End of example│Nothing saved
Your next step
Retention starts with a definition.
The guide shows how to measure retention and which rule fits your business. The first look at returning customers is already in the preview.
Today: learn to measure retentionRetention analytics · PlannedHow many orders come from returning customers each month?
Planned, not available. The preview has new and returning customers on orders and income per counterparty on receipts. Subscription metrics such as churn are planned.
Frequently asked questions
Can I use this in Peak Analytics yet?
No. This capability is planned and not built yet; there is no launch date. Available today is the Peak Analytics preview: pivot evaluations over orders, receipts, tasks, goals and files with CSV export and sharing.
What does the preview show about retention today?
For orders it splits new and returning customers, for example with the monthly report preset “Orders new vs returning”. For receipts you see income per counterparty and quarter.
Is that already a retention analysis?
No. It is a signal that customers come back, not a curve of which share of a start group stays. That is planned.
Are there churn and MRR from subscription data?
No. Subscription metrics such as churn, MRR and LTV are planned; subscription data is not a source of the preview.