Peak Proof / For customer success

Your customer reached their goal.This is the moment.

The Success Radar shows moments for a request, today from contracts in Peak Sign, client relationships and proof gaps. Peak Proof also shows who was asked recently so advocates aren't overloaded. Signals from support, NPS and usage are planned.

Your goal for the next step

Put the goal into words. Add perspectives and timing right below.

Local draft · no product activation

Test the CS flow

Two sample situations · nothing is sent.

Ask while the success is fresh.

Moment / Request / Advocate

01Moment02Request03Advocate

Example / Proof path

From success to proof.

Moment: Suggested by the Success Radar or spotted by you.
Request: One of the seven request modes, sent by you.
Advocate: With a note if they were asked often recently.

Example with fictional data · not the product interface

For customer successSuccess moment → Request → Advocate

Your example

Which customer just achieved something?

Describe moment, request and advocate. The preview stores nothing.

Local working example · nothing is saved or sent. Please don't enter personal data.

Peak Proof / Start noteLOCAL DRAFT

02 / Your start noteLocal preview

Three answers. One success moment.

Draft · not yet put together

Moment: Still open
Request: Still open
Advocate: Still open

Your input appears here right away. With “View the start note” you check the three details locally.

Two typical situations

When do you ask your customer?

Pick the situation. Timing and request follow from it.

Customer after the first quarter

A customer says in a meeting how well the quarter went.

The action: You prepare a short request and send the link the same day.
The intent: A fresh proof while the enthusiasm lasts.

Working example / Milestone

The fresh proof

Request mode: One question
Sending: By you, the same day
Reminders: At most two

Editorial structure sketch · not a customer reference

The example shows the structure. In Peak Proof you collect real proof from your customers, with their consent.

To the next step

Is this for you?

A clear job. Clear limits.

Customer success that
may become visible.

This is where the example helps.

You talk to successful customers regularly.
You want to ask at the right time, not across the board.
Your best customers should not be over-asked.

Local previewPeak Proof

No sending

What this preview doesn't do.

This preview sends no request and collects no proof.
Peak Proof invents no customer quotes and estimates no impact.
Import from CRM, email and review platforms is still planned.

From the example to a real proof

Ask the customer with the freshest success.

In Peak Proof you pick the request mode and send the link yourself. The radar is partly available; background sending of reminders is still in progress.

Start with Peak Proof

Peak Proof / Your next step

Success that doesn't vanish in a conversation.

Start with the customer from your last good meeting.

Test the CS flow

Local working example

For teams that make customer success visible.

With a note if they were asked often recently.

Frequently asked questions

What happens when a number ages?

Peak Proof detects ageing proof and creates a task to reconfirm it.

Can the customer correct their statement?

Yes. Corrections are recorded as a new version; the original stays.

Is the customer asked too often?

Peak Proof shows when a customer was last asked and warns about too many requests.