Peak Booking / For trade businesses
The phone rings on the job site.The customer still needs an appointment.
Callback request, consultation or on-site measurement: these are three different appointments with different durations. With Peak Booking each type gets its own page, with a travel buffer and daily limit. Emergencies lead to the phone number through a rule instead of to the calendar.
Put the goal into words. Add perspectives and timing right below.
Two appointment types. Clearly separated, one calendar.
One trade business / two appointment types
From the call to an appointment that fits the day.
- Per appointment type
- Own page and duration
- On site
- Buffer and daily limit
- Emergency
- “Other place” rule with phone number
Your appointments
How would you separate them?
Create a local note with sample details. Please don't enter real customer addresses; nothing is saved or sent.
Local working example · nothing is saved or sent. Please don't enter personal data.
Three thoughts. A clear booking path.
Draft · not yet put together
- The appointment types
- Still open
- The other path
- Still open
- The buffer
- Still open
Two appointment types at a trade business
What does the customer need first?
Choose the appointment type. Questions, duration and sample note follow the situation.
Bathroom renovation
A family is planning a new bathroom and wants someone to come by and measure.
- The action
- An “on-site measurement” page asking for address and project. Buffer and daily limit keep the day doable.
- The intent
- An on-site visit with address and reason in the calendar.
The on-site note
- Project
- Renew the whole bathroom
- Buffer
- Forty-five minutes of travel
- Afterwards
- Quote as a task in Peak Work
The example makes the flow clear. The product proof shows where it starts in Peak Booking.
To the product proofDoes this fit you?
A clear job. Clear limits.
An appointment
that holds.
This is where Peak Booking helps.
- You're often out and can't take every call.
- You want to clearly separate callback, consultation and on-site visit.
- You need travel time between two appointments.
Emergency path
What Peak Booking doesn't do today.
- Peak Booking doesn't plan routes or know travel times between addresses.
- Distribution across several technicians through team pools is planned, not available.
- Automatic SMS reminders are planned.
The next proof is the product
Create your first appointment type as a test.
Create a “callback” page with an emergency rule and book yourself in test mode. That way you see both paths.
Start Peak BookingPeak Booking / Your next step
Less phone, more craft.
Pick the appointment type that costs you the most coordination. The right flow follows from it.
See the trades example
For appointments that hold.
“Other place” rule with phone number
Frequently asked questions
Can I plan travel time between visits?
Yes, with a buffer before and after each visit. Peak Booking does not plan routes.
What if a request is not for us?
With “other place” or “not a fit” the guest gets a clear next step instead of a meeting.
Does Peak send reminders before the meeting?
Automatic reminders and SMS are planned. Today the guest gets a confirmation e-mail with a calendar link, an .ics file and a link to reschedule or cancel.