Feedback process

프로젝트를 마친 뒤 구체적인 피드백을 요청하세요. Proof에서 원본 증빙을 모으고, 그 내용을 검토하고, 허용된 사용 범위를 기록하세요. 그러면 잠재 고객이 근거를 물을 때 알맞은 레퍼런스를 찾을 수 있어요.

Feedback process

From a completed project to a reviewed reference

Positive feedback is not yet permission to publish. These four steps keep the original statement, the permitted use and your review together.

Choose the right customer
Start with a completed project. Ask about a specific experience or change the customer can describe themselves.
Collect the original feedback
Prepare the request and collect the response with its context. Use the customer’s own statement as the starting point.
Check the claim and permission
Which claim does the feedback actually support? May it be used with a name and in the intended channel? Internal review does not replace customer permission.
Use the relevant evidence
Use only the approved version within the permitted scope. This keeps the basis of a reference traceable.