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When a number looks different than you expected,
a rule of the preview is usually behind it.
Peak Analytics would rather not calculate than calculate wrong. That's why you can get empty results, currencies that aren't added up, marked cut-outs, a blocked export and links that no longer open. This help page explains the five most common cases and what to do about each.
Where do you want to make progress?
Check Peak Profit: no orders
When a number looks different than you expected,
a rule of the preview is usually behind it.
Empty, currencies, cut-out, export, link.
Peak Analytics would rather not calculate than calculate wrong. That's why you can get empty results, currencies that aren't added up, marked cut-outs, a blocked export and links that no longer open. This help page explains the five most common cases and what to do about each. Empty result, mixed currencies, cut-out of a large source, export allowance used up, and a revoked link. Three of them protect the number; two follow from your plan and the release.
What you need.
- Knowing which Peak app holds your data: orders in Peak Profit, receipts in Peak Finance, tasks in Peak Task.
- The currencies of your orders and receipts; they decide which totals make sense.
- Access to the source app to cross-check totals.
The learning path
Recognise, understand, fix.
The result is empty
Usually the source has no entries in your workspace yet, for example because there are no orders in Peak Profit, or your permissions don't cover that data. Check in the source app whether there are entries you can see. To try things without your own data, there is demo mode with a fictional shop.
- Check Peak Profit: no orders
- Choose the source where the data is, such as tasks
- Or open demo mode to try it out
Or open demo mode to try it out
If you get stuck
When the number doesn't fit.
CSV export doesn't work. Why?
Export counts against your plan's export allowance. Once it's used up, nothing is exported; the evaluation itself still works, and you can keep saving it and sharing it as a snapshot. What your plan includes is covered on the export and sharing page.
A shared link no longer opens. What happened?
Most likely the snapshot was revoked. A revoked link no longer shows the evaluation. Ask the person who shared it to release the snapshot again.
Why does the preview keep empty, null and missing apart?
Because they mean different things: not filled in, deliberately no value, field not there. Merging them would distort averages and counts.
Your quality check
Before you use it in your workspace.
Tick what you have checked. Your selection stays in this view only.
0 of 3 points checked
What this article is based on.
Editorial page with fictional examples (Harbourview Agency (fictional), Nordwind Travel Goods (fictional), Willowcourt Advisory (fictional)). What is described as available follows the code of the Peak Analytics preview. No measurements, no customers, nothing is sent or saved.
- Checked evidence
Peak Analytics is a preview: pivot over orders, receipts, tasks, goals and files; count, sum, average, minimum, maximum; day to year; CSV export; sharing a released snapshot; largest value as a task.
peak-one app/w/[scope]/apps/analytics, lib/bi/model.ts, lib/views/pivot.ts, lib/bi/share.ts · checked 2026-10-29 - Editorial demo
Synthetic numbers in the browser. No real data is read, computed or saved.
Better no number than a wrong one.
If your case isn't here, the documentation describes the full scope of the preview.
Frequently asked questions
Is Peak Analytics finished?
Peak Analytics is available as a preview. What this page describes as available exists in the preview; examples with company names and numbers are fictional.
Why is my evaluation empty?
Usually the source has no entries yet or your permissions don't cover the data. Check the source app; demo mode lets you try things out.
Why doesn't Peak Analytics add euros and francs?
Because a total across two currencies isn't a meaningful number. Split by country or marketplace; conversion is planned.
Why does a shared link no longer open?
Most likely the snapshot was revoked. Ask the person who shared it to release it again.