Peak Automations / E-commerce
A special order comes in.The team sees it before it is packed.
In a shop many orders are routine, some aren't. Peak Automations reacts to Shopify orders via your workspace's connection and to fulfillment events in Peak, creates or updates customer contacts and informs your team in Slack.
Put the goal into words. Add perspectives and timing right below.
Two sample flows · Peak writes nothing to Shopify.
One order / one shipment
Order, contact, team.
- Trigger
- Shopify order or fulfillment event in Peak Fulfillment.
- Steps
- Create or update contact, Slack, task.
- Control
- Read-only towards Shopify, test run before switching on.
Your first automation
Which order does your team need to see?
Set the order, the channel and the task. The preview shows the rule and stores nothing.
Local working example · nothing is saved or sent. Please don't enter personal data.
Three answers. Fewer steps after the purchase.
Draft · not yet put together
- Trigger
- Still open
- Information
- Still open
- Task
- Still open
Two shop moments
What happens by hand after the order?
Pick the moment. The example shows what Peak creates and who is informed.
Shopify shop with a business customer
A Shopify order comes in.
- The action
- Peak finds or creates the customer as a contact, sends a Slack message to #orders and creates the task “add thank-you card”.
- The intent
- The order gets the attention it deserves.
Example: order → team
- When
- Shopify order (example)
- Then
- Contact + Slack #orders
- And
- Task “thank-you card”
The example shows the structure. In Peak Automations you describe what happens after an order in your shop.
To the next stepIs this for you?
What works today. What doesn't yet.
A shop that
doesn't overlook special orders.
This is where the example helps.
- Your shop runs on Shopify.
- Your team talks in Slack.
- Customers should exist once as a contact.
Nothing runs
What Peak Automations doesn't do today.
- Recovering abandoned checkouts is planned, not available today.
- Peak changes no stock, prices or orders in Shopify.
- Revenue or ROI attribution per automation is planned, not available today.
From the example to a real automation
Build your order rule.
Connect Shopify and Slack in your workspace's integrations, describe the rule and test it with a sample order.
Start with Peak AutomationsPeak Automations / Your next step
No special order goes unnoticed.
Start with the order type your team reacts to by hand today.
See shop examples
For shops with recurring steps after the order.
Read-only towards Shopify, test run before switching on.
Frequently asked questions
Are these real customer cases?
No. They are examples built from triggers and actions that exist today. We only show customer cases with evidence.
Does an automation start running right away?
No. You test it with an example first and then activate it yourself. Nothing runs before that.
Does Peak change anything in my Shopify store?
No. In these examples Peak only reads the order and reacts in Peak and in Slack.