Peak Sign / For customer success
The customer is happy.The notice period runs anyway.
Renewal, upsell and commitments are in the contract, but rarely in the calendar. Peak Sign reads terms and obligations from the contract, shows the deadlines of the next twelve months and records the renewal decision after signing.
One answer changes the follow-up
Pick a sample rating.
Local draft · no product activationTry the sample rule. Nothing is sent.
02 / The next question
Which deadline or notice rule don't you know right now?
A deadline with a task instead of a surprise.
Explainer · sample data · Example Ltd (fictitious) · not the product interface
Check the rule yourself
Change the assessment. See the next step.
Pick a value. At 0 to 6 the question about the deadline appears, at 7 to 10 you go straight to the conversation. Nothing is sent.
Local rule demo · Please use neutral sample details only.
Pick a rating to see the next step.
The answer sets the direction.
- Rating
- —
- 跟进
- Waiting for a rating
No example picked yet.
From contract to renewal
The deadline first. Then the conversation.
The sample rule: with an assessment of 0 to 6 you check the contract first. From 7 up you plan the renewal conversation right away.
- 01信号
The deadline becomes visible.
Starting pointA running contract with no visible deadline.
In Intelligence, Peak Sign shows the dates and deadlines of the next twelve months, derived from the contracts.
Contract → term and notice period - 02Action
Ask the contract.
0–6跟进7–10Finish“Ask this contract” answers questions with the exact clause. If something can't be backed by the text, Peak says so.
Condition → 0–6: check first - 03Result
A decision with a date.
ResultA deadline with a task instead of a surprise.
The renewal decision is recorded, follow-up tasks land in Peak Work. Here you see a local preview.
Sample artifact → renewal note
The next proof is the product
Upload a running customer contract.
Peak Sign shows term, obligations and deadlines with the passage in the text. The contract is the same object as everywhere in Peak One: customer and company stay linked.
Start Peak SignPeak Sign / Your next step
The next renewal starts with a deadline.
Check both paths in the example. Then take the customer contract whose end date you don't know right now.
See the renewal flow
One deadline. One decision.
A deadline with a task instead of a surprise.
Frequently asked questions
How does Peak Sign know the renewal date?
From the values you confirmed in the agreement: term, renewal and notice period. The status is calculated from them.
Does Peak Sign give notice for me?
No. Peak Sign reminds you and creates a task. You send the notice yourself.
Can I import agreements from Drive or e-mail?
Importing from Drive or e-mail is not available yet. You upload documents directly.