Skip to content
Peak Atlas

Industry solution · Property management

The faucet has been dripping for days. The tenant sees that things are moving.

In property management, tenants and owners bring in issues every day, and behind many of them is a tradesperson job. Peak One gives every issue an owner and a status so nobody has to ask three times.

Try for freeWatch the demo

Free plan · Sign in with Google · set up in about two minutes

Where everyday work gets stuck

New issues every day. And old ones that are still open.

  • Damage reports come in by phone, email and a note in the mailbox, without the unit or details.
  • Tenants ask because they don't know whether their issue is already being handled.
  • Whether the tradesperson has been hired and when they're coming is known only by the person who called them.
  • What was discussed at the last owners' meeting, someone has to dig out of a folder.

The old and the new workflow

From the call to the front office to a ticket with status.

Typical workflow

  • Noting the report on the phone and asking for details
  • Spreading issues across personal inboxes
  • Calling the tradesperson and keeping the appointment in your head
  • Sending and filing minutes as attachments

With Peak One

  • Form asks for property, unit and damage directly
  • Every issue is a ticket with an owner
  • Tradesperson job as a task with a due date
  • Minutes in the document library, decisions collected

How an issue runs

From the damage report to completion.

  1. TriggerA tenant reports a water stain on the bathroom ceiling.
  2. 01 · FormTake the reportA damage report form asks for property, unit, type of damage and availability.
  3. 02 · TicketCreate a ticketFrom the report, the team creates a ticket and decides who takes care of it.
  4. 03 · TaskPlan the jobHiring the tradesperson becomes a task with an owner and a date.
  5. 04 · TicketKeep the statusThe ticket's status shows whether the issue is open, in progress or done.
  6. 05 · QueueWork through what's openThe queue shows which issues are still waiting for a reply.
Result: Every issue has an owner, and the team answers a follow-up with a look at the status.

What you start with

Four apps. One workflow for every concern.

Peak One is not property management software. There's no rent accounting, no utility or HOA fee billing, no property and unit management and no tenant portal. Minutes in Docs don't replace legally required documents such as a resolutions record. Peak One organizes issues, jobs and team knowledge.

Frequently asked questions

Briefly answered.

Can tenants see the status of their issue themselves?

Peak One doesn't offer a tenant portal. Your team sees from the ticket's status where the issue stands and can answer a follow-up right away.

Can I do utility billing with Peak One?

No. You keep doing billing and accounting in your property management software. Peak One organizes the work around issues and jobs.

What does Peak One cost for a property management company?

There's a free way to start. Which apps are included in which plan is on the pricing page.

Keep exploring

What's included.

Welt Control

More industries

All pages in this section at a glance.

Alle Branchen

Start with property management companies. The rest follows.

Tenant requests, contractor visits and meeting minutes with clear ownership. Log in with Google and see your company in one place.

Try for freeView pricing

Free plan · Sign in with Google · set up in about two minutes