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Peak Atlas

Problem · Systems without connection

Every system knows something. Neither knows what the other knows.

The order is in the shop, the invoice in accounting, the customer in the CRM. In between, someone carries data by hand. Before you connect anything, it's worth looking at which data really needs to flow.

Integration and data flow planner

From where, to where, and how about today?

Enter which data has to move between your systems and how that happens today. Whatever runs by hand and happens often, you connect first.

Your plan

5 of 5 rows complete.

Die Beispielzeilen sind nur ein Anfang. Überschreibe sie mit deinen eigenen Einträgen.

Assumptions and limits

  • The plan doesn't say whether a tool has an interface. You check that with the vendor or in the integration list.
  • Two directions are two data flows. Enter them separately.
  • Every connection needs a person who notices when it fails.

Your entries stay in this browser. Nothing is saved or sent.

How you'll notice

The systems are running. The data stands still.

  • New requests from the form land in the inbox and get retyped into the CRM.
  • Won orders only arrive in the project tool when someone says so.
  • A connection has been down for weeks, and nobody noticed.

Understand the causes

Why systems working at cross purposes.

  1. 01

    Tools were introduced one by one

    How you'll notice
    Each system serves its purpose, but none was planned for exchange.
    Why it happens
    At purchase, the function counted, not the question of what data has to move on afterward.
    What helps
    For every tool, write down which data has to go in and which has to come out.
    Limit
    For tools only one person uses, an occasional export is often enough.
  2. 02

    No interface or no access

    How you'll notice
    The tool offers no connection, or only on the more expensive plan.
    Why it happens
    Providers open their data to different degrees.
    What helps
    Check whether a fixed export is enough for this flow before you switch tools.
    Limit
    Switching tools just for an interface rarely pays off when the flow is small.
  3. 03

    Connections without owners

    How you'll notice
    Outages are only noticed when data is missing.
    Why it happens
    A connection was set up once and never looked at again.
    What helps
    For each connection, name a person who regularly checks that data arrives.
    Limit
    Without an overview of all connections, it stays spot-checking.
  4. 04

    Connecting means copying

    How you'll notice
    After connecting, the same customer exists in both tools, with different statuses.
    Why it happens
    Many connections copy records instead of mapping them to the same object.
    What helps
    For each object, decide which system leads, and write data only in that direction.
    Limit
    Syncing in both directions needs clear rules for conflicts.

Ways to solve it

Not every flow needs an interface.

Ways to fix disconnected systems, compared
WayEnough ifLimit
Export and import on a fixed scheduleThe data flow is enough weekly or monthly, and one person takes care of it.In between, everything goes stale; errors creep in when transferring.
Built-in connection between two toolsTwo tools should exchange a clear flow, and the vendor offers it.Applies only to this pair; each tool keeps its own copy.
Integration platform with its own flowsThere are many flows, and someone on the team builds and maintains them.Becomes a system itself that has to be maintained and monitored.
Peak One IntegrationsConnected data should be mapped to the same people, products, and tasks.Reads what you approve. The integrations list shows whether a particular tool is included.

Peak One in action

From the gap to a running data flow.

  1. TriggerDoes our data arrive where it's needed?
  2. 01 · IntegrationSignalIntegration Health shows whether all integrations are running.
  3. 02 · CaptureUnderstandingTracking Health answers whether everything is tracked correctly.
  4. 03 · CustomerDecisionCustomer Identity Resolution shows whether the same customer is recognized across all systems or copies appear.
  5. 04 · TaskActionThe gap becomes a task in Work, with an owner and a date.
Result: Every connection has a person who notices when it fails.

The apps for it

Available in Peak One.

Three steps

Understand the flow first. Then connect.

  1. 01 / 03

    Write down the flows

    With the planner above, note every data flow between two systems, including manual ones.

  2. 02 / 03

    Sort by effort

    Flows that happen often and run by hand today come first.

  3. 03 / 03

    Connect and observe one flow

    Set up one connection, name one person, and check for two weeks whether everything arrives.

Frequently asked questions

Briefly answered.

Do I need an integration platform?

Not for every case. For a few clear flows, built-in connections or a regular export are enough. A platform pays off when many flows run and someone maintains them.

Which tools does Peak One connect?

The integration list names the available tools, such as for shop, payments, CRM, inbox, and calendar. For each connection you see what is requested and explicitly approve it.

What is the difference between connecting and syncing?

Syncing copies records between tools and keeps the copies aligned. In Peak One, connected data is mapped to central objects; the source stays as a reference.

Keep exploring

Welt Scale

✦ A Peak principle

A network is not an address book. It thrives on the next contact.

Relationships before contacts

More problems

Typical bottlenecks in growing companies, each with a tool you can try right away, the causes, and the path Peak One provides for it.

Solve it once. The rest follows.

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