Problem · Slow onboarding
The first day went well. The first six weeks don't.
New employees rarely fail for lack of skill. They wait for access, search for knowledge and keep asking the same colleague. Onboarding with fixed steps removes that waiting time.
Onboarding checklist
Nine points. How many do you check off?
Check off what already happened at your last hire. The open points are your plan for the next one.
Your status
0 / 9
Next:
- 1Access and devices are ready before the first day.
- 2There is a written plan for the first 30 days.
- 3A fixed contact person is named, not just the manager.
Assumptions and limits
- The checklist covers the process, not the expertise of a role. That needs its own learning plan.
- Legal obligations such as safety briefings and data protection are not fully covered here.
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How you'll notice
The position is filled. The work, not yet.
- The new colleague is still waiting for access on day three.
- Every question goes to the same experienced person, whose own work falls behind.
- After two months, nobody can say whether onboarding is finished.
Understand the causes
Why onboarding takes longer than necessary.
- 01
No plan, just good intentions
- How you'll notice
- Onboarding depends on who has time right now.
- Why it happens
- Nobody has set what the new person should be able to do by when.
- What helps
- Write a 30-day plan with three goals and the steps needed for them.
- Limit
- A plan is no substitute for conversations. It gives them direction.
- 02
Knowledge isn't written down
- How you'll notice
- New people learn by asking, and the same person always answers.
- Why it happens
- Processes and special cases live in the heads of the experienced.
- What helps
- Write down the ten most common questions from new people and answer them in one place.
- Limit
- What requires judgment is still best learned next to someone.
- 03
Access and materials arrive too late
- How you'll notice
- The first days are lost to waiting and setup.
- Why it happens
- Preparation only starts on the first working day.
- What helps
- Keep a list of all access by role and work through it a week before the start date.
- Limit
- Some access depends on outside parties. Plan a buffer for it.
- 04
Nobody checks progress
- How you'll notice
- Gaps only show up when something goes wrong.
- Why it happens
- There are no fixed times when you look together.
- What helps
- Schedule conversations at one, four, and twelve weeks.
- Limit
- Conversations only help if you also adjust the plan there.
Ways to solve it
What your onboarding needs, depends on how often you hire.
| Way | Enough if | Limit |
|---|---|---|
| Onboarding plan as a document and checklist | You hire only a few people per year. | Quickly becomes inaccurate without upkeep. |
| Mentor model | An experienced person has really set aside the time for it. | Ties up exactly the person whose work would otherwise be missing. |
| HR software with an onboarding module | You hire regularly, and contracts, deadlines, and administration take the most effort. | Covers the administration, rarely the role's expertise. |
| Peak One | Onboarding, roles, and the knowledge behind them should live in one place. | You write the content and plan yourselves; contracts and payroll are not part of it. |
Peak One in action
From day one to the first task of your own.
- TriggerWhat does our new colleague still need?
- 01 · PersonSignalEmployee Journeys shows who is being onboarded or offboarded right now and what's missing.
- 02 · RoleUnderstandingOrg Chart and Job Architecture show how the company is structured and which roles exist.
- 03 · CourseDecisionIn Academy you set the learning goal and structure the content; Learning Progress shows what has already sunk in.
- 04 · TaskActionThe tasks for the first week are in Work, with an owner and a date.
The views for it
Available in Peak One.
Employee JourneysAvailableOnboarding & OffboardingWho is being onboarded or offboarded right now, and what's missing?
Org ChartAvailableOrganization & Org ChartHow is the company structured?
Job ArchitectureAvailableJobs, Roles & PositionsWhat jobs and roles exist?
Academy LibraryAvailablePeak AcademyWhat do I want to understand?
Learning ProgressAvailablePeak AcademyWhat has sunk in, and what is already working in my business?
The apps for it
Knowledge that new people can find.
Three steps
The next onboarding starts before the first day.
- 01 / 03
Review the last hire
Fill in the checklist above for the last hire. The open items are the gaps.
- 02 / 03
Write a 30-day plan
Three goals for the first 30 days, with a contact person and the documents needed for them.
- 03 / 03
Prepare the first task
Have a real, small task ready for the first week that can be done in three days.
Frequently asked questions
Briefly answered.
How long should onboarding for new employees take?
That depends on the role. More important than a fixed duration is a plan that says what should be down after one, four, and twelve weeks. Then you can see whether it takes too long.
What is the difference from the onboarding plan?
The onboarding plan is the result. This page helps you find out why onboarding slows down at your company. For instructions on the plan itself, see the onboarding plan use case.
Do I need HR software for this?
For a few hires per year, a checklist and a plan are enough. HR software pays off when contracts, deadlines, and administration take the most effort.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- Use caseOnboard new team membersAn onboarding plan made of a course, a handbook, and set first tasks, so nobody starts from zero.View
- ProblemEverything depends on the managing directorEvery question lands with you, and without you a lot stands still.View
- ProblemUndocumented processesHow something is done is known only by whoever always does it.View
- ProblemKnowledge only in headsWhen one person is absent, their knowledge is absent too.View
- FunctionIntegrationsConnect 3,270 tools without a second copy of your data.View
✦ A Peak principle
Growth starts with what exists. Not at the next channel.
Exhaust first, then expand
More problems
Typical bottlenecks in growing companies, each with a tool you can try right away, the causes, and the path Peak One provides for it.
Solve it once. The rest follows.
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