The calculation
A simple
multiplication.
Your entries stay visible. The result follows exactly this calculation.
The display rounds to whole minutes. The result file contains the unrounded values.
Peak Helpdesk / Pricing calculator
This calculator names no price. It shows how much time customer requests cost your team per week, today and in a scenario you have in mind. You decide on the pricing page what an hour is worth to you and which Peak One plan fits.
Your assumptions
Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.
Your time budget
less time in the comparison scenario
Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.
01 / Calculated openly
The amount is the number of requests per week, the duration the minutes per request today and in the comparison scenario. The calculator multiplies and compares and converts nothing into money.
The calculation
Your entries stay visible. The result follows exactly this calculation.
The display rounds to whole minutes. The result file contains the unrounded values.
The number describes how many requests you expect to handle.
You decide the time per request yourself.
The difference compares only your two assumptions.
02 / Other perspectives
Calculation examples to change. The values are not measured product data.
Example: one person answers on the side.

Example: several channels, several people.

03 / Move on transparently
Peak Helpdesk has no price of its own; it is part of the Peak One plans. What each plan includes is on the pricing page. You take the result file along.
Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.
No. It only calculates time. The current plans and what they include are on the pricing page.
No. Peak Helpdesk is part of the Peak One plans.
No. Everything stays in your browser until you download the result file yourself.