3/ 10Uncertain
A short message mixing two languages: “ok danke, appointment?”
Then
A complete question in French about one of your services.
The chat asks which language to reply in
Peak Chat · Multilingual (planned)
Everyone writes in their language.
Your team still understands.
Peak Chat is planned to reply in the visitor's language and show your team both the original and a translation. When the language is unclear, the chat should ask. Today Peak Chat translates nothing.
Watch the live demoPlanned feature · simulation with sample data
SIMULATION / PREVIEWOne check.
One check.
The fitting reply.
01 / Example value
How confidently is the visitor's language recognised?
02 / What Peak Chat should doA short message mixing two languages: “ok danke, appointment?”
The chat asks which language to reply in
Change the example value. The reply follows the check.
Sample data · no message
One conversation. Two paths.
One check
decides the reply.Compare both paths below ↓
decides the reply.Compare both paths below ↓
Two example values
How confidently is the visitor's language recognised?
Schematic example on a scale from 0 to 10. Multilingual replies are planned.
9/ 10Confident
A complete question in French about one of your services.
Reply in French · original visible to your team
Trust needs clarity
What holds today.
01 / The existing evidence
Not available yet
Multilingual replies are planned. Today the inbox shows messages as they were written.
- 3/10A short message mixing two languages: “ok danke, appointment?”The chat asks which language to reply in
- 9/10A complete question in French about one of your services.Reply in French · original visible to your team
02 / Your check
A translation is a suggestion
Later, too, the original stays the basis. Your team checks important commitments in the original.
4 / 1010 / 10
Compare both paths and their reasons.
03 / The clear limit
Simulation
The example paths are fictional. Nothing is translated, sent or saved.
Example│Nothing sent
The next step
More languages. One conversation.
See in the live demo how Peak Chat is meant to hold conversations.
Watch the live demoPeak Chat · Multilingual (planned)How does the visitor write?
Planned feature · simulation with sample data
Frequently asked questions
Does Peak Chat translate today?
No. Multilingual replies are planned.
Does the original stay visible?
Yes, that is the plan. The original stays the basis; the translation is a suggestion.
Which languages will it cover?
That is not set yet. We will name languages once they are verifiably available.