Peak Chat / Website conversion
The visitor was interested.Then one question stayed open.
A contact form feels like too much for many, a single question too little to call. The plan is for Peak Chat to answer on your website, understand what someone is looking for and offer a fitting next step: a call, an offer or simply the right page.
One answer changes the follow-up
Pick a sample rating.
Local draft · no product activationTry the sample rule. Nothing is tracked.
02 / The next question
Where on your site is a visitor most likely to get stuck with a question?
An answered question and a suggested next step.
Explainer · fictitious visit · Nordwind Studio (fictitious) · not the product interface
Check the rule yourself
Change the assessment. See the next question.
Pick a value. At 0 to 6 the follow-up appears, at 7 to 10 you go straight to the next step. Nothing is tracked or sent.
Local rule demo · Please use neutral sample details only.
Pick a rating to see the next step.
The answer sets the direction.
- Rating
- —
- Follow-up
- Waiting for a rating
No example picked yet.
From a visit to a conversation
Answer first. Then invite.
The sample rule: if your assessment is 0 to 6, the chat first asks what someone is looking for. From 7 up it offers the next step right away. That's how the flow is planned.
- 01Signaal
A visitor hesitates.
Starting pointA visitor reads three pages and leaves without getting in touch.
The plan is for the chat to know the page someone is on and ask a fitting first question, without being pushy.
Page → fitting first question - 02Action
Understand what they're looking for.
0–6Follow-up7–10FinishThe chat is meant to answer the question and then suggest a next step you have defined. No popup fireworks, no tricks.
Condition → 0–6: ask first - 03Result
A contact with context.
ResultAn answered question and a suggested next step.
If it turns into a contact, it's meant to land in Peak CRM, which exists today as its own app. Here you only see a local preview.
Sample artifact → conversation note
What you can already see today
See the planned website chat as a simulation.
The live demo plays through a visit with example data. What already works today: a Peak Helpdesk guest chat widget on your website through which visitors reach your team.
See the live demoPeak Chat / Your next step
An open question is an invitation.
Check both paths in the example. Then look at the page where your visitors stay the longest.
Try the sample rule
Visits become conversations.
An answered question and a suggested next step.
Frequently asked questions
Will Peak Chat raise my conversion?
We make no claim about that. There are no measured results yet, and the capability is planned.
Can I have a chat on my website today?
Yes, Peak Helpdesk's guest chat. Visitors write without an account and your team answers in the ticket.
Does the example on this page track visitors?
No. The example runs locally with fictitious data and tracks nothing.