Comparison · Acuity Scheduling
Acuity Scheduling vs. Peak One: The booked appointment or the whole customer workflow?
Acuity Scheduling specializes in appointment booking for service providers, with payment, forms and packages. Peak One connects booking with CRM, quotes, Helpdesk and tasks. Here's an honest look at what fits where.
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In short
Four reasons why teams look at Peak One.
A customer doesn't just book an appointment. They ask questions, get a quote, get in touch with a request. Peak One keeps that whole flow together in one place.
- 1One customer, one recordBooking, CRM and Helpdesk access the same contacts, instead of keeping customer lists in several tools.
- 2Customer workflows beyond the appointmentQuote, agreement, request and follow-up task sit in the same workspace as the booking.
- 3Start for freePeak One has a Free plan. Acuity offers a 7-day trial but no free plan.
- 4Where Acuity fits better, honestlyFor payment at booking, packages, memberships and gift cards, Acuity is further along today.
The difference
Acuity Scheduling and Peak One compared.
Last reviewed:
At a glance
Approach
What the tool is built for
- Peak One
- Business platform: tasks, customers, products and numbers in one model
- Acuity Scheduling
- Online appointment booking for service providers, with payment and customer forms
Free plan
Start without payment details
- Peak One
- Free, €0
- Acuity Scheduling
- No Free plan; 7-day trial without a credit card
Pricing model
How the price is calculated
- Peak One
- Reference price per plan tier, net. Included members are stated in the quote.
- Acuity Scheduling
- Per month per plan, tiered by number of calendars
Data location
Where your data lives
- Peak One
- Application and database in Frankfurt am Main
- Acuity Scheduling
- Not listed in the plans
Features
Appointments and calendars
What and with whom people can book
- Peak One
- Booking: appointment types with duration and available times, shared by link
- Acuity Scheduling
- Starter: one calendar; Standard up to 6, Premium up to 36 calendars
Payment at booking
Appointment and payment in one step
- Peak One
- Not documented
- Acuity Scheduling
- Stripe, Square, PayPal and Venmo on all plans
Packages, memberships, gift cards
More than a single appointment
- Peak One
- Not documented
- Acuity Scheduling
- From Standard
Questions before the appointment
Collect details before the appointment
- Peak One
- Forms: forms and assessments with answers you can analyze
- Acuity Scheduling
- Custom customer forms on all plans
Reminders
Around the appointment
- Peak One
- Automations: describe workflows, test them, then release
- Acuity Scheduling
- Email reminders on all plans, SMS from Standard
Customer profiles
Who has booked and what is known
- Peak One
- CRM: contacts, conversations and sales opportunities with history
- Acuity Scheduling
- Customer profiles with notes
Requests and service
What arrives after the appointment
- Peak One
- Helpdesk: requests with ownership and status
- Acuity Scheduling
- Not listed in the plans
Quotes and follow-up tasks
Next step with the customer
- Peak One
- Offer for quotes; Work and Board for tasks
- Acuity Scheduling
- Not listed in the plans
HIPAA
For healthcare professions in the US
- Peak One
- Not documented
- Acuity Scheduling
- BAA for HIPAA on the Premium plan
Pricing
Free
- Peak One
- Free: €0
- Acuity Scheduling
- No Free plan, 7-day trial
Getting started
- Peak One
- Pro: from €9.90
- Acuity Scheduling
- Starter: $16/month annually or $20 monthly
Middle tier
- Peak One
- Business: from €199.90
- Acuity Scheduling
- Standard: $27/month annually or $34 monthly
Highest tier
- Peak One
- Enterprise: from €4,999.90
- Acuity Scheduling
- Premium: $49/month annually or $61 monthly
As of October 10, 2026. Acuity prices in US dollars per the Acuity pricing page, plus applicable taxes. The lower amounts apply with annual billing, the higher ones with monthly billing. An Enterprise plan is not listed on the page. Peak prices are net reference prices in euros; billing interval, term and included members are set by the quote. Feature details are based on the providers' plan and feature pages.
Sources: Acuity Scheduling – Plans and pricing · Acuity Scheduling – Features · Peak One – Pricing
Compare for yourself.
Start free with Peak One and keep your Acuity booking page running until you've decided.
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Around the customer
What changes with Peak One.
- Available
One booking link for your appointment types
In Booking you set when you have time and what people can book you for. The other person chooses through a link.
- Available
Customers with history
The CRM holds contacts, conversations and sales opportunities with history. People, companies, tasks and projects share one identity.
- Available
Requests with ownership
In Helpdesk you collect service requests in one shared flow, with owner and status.
- Available
Questions and quote
With Forms you collect answers you can keep working with. With Offer you describe scope, benefits and terms.
Honest assessment
Which tool fits for your team?
Peak One fits if
- booking, customer contact, quotes and service requests belong together
- you want to plan follow-up tasks with your team after the appointment
- hosting in Frankfurt matters to you
- you want to start free with no credit card
Acuity Scheduling is a better fit if
- customers should pay at booking through Stripe, Square, PayPal or Venmo
- you sell packages, memberships or gift cards
- you need SMS reminders and a waitlist for appointments
- you work in healthcare in the US and need a BAA for HIPAA
By team type
Our assessment for each team.
| Team | More Peak One | More likely Acuity Scheduling |
|---|---|---|
| Consulting and coaching | Appointment, contact, quote and agreement in one workspace | Paid single appointments and session packages |
| Studio, salon and practice | When requests and tasks should flow through the team | Payment, gift cards and memberships at booking |
| Agency and service provider | Initial consultation, quote and project board in one flow | When all you need is a booking page with payment |
| Website on Squarespace | When the customer workflow and numbers matter more than the website | Embed booking directly in the Squarespace website |
| Multiple locations | When customers and requests come together across locations | Up to 36 calendars and multiple time zones on the Premium plan |
Switching over
Switching from Acuity, with a plan.
- 01 / 03
Most important appointment type first
Choose the appointment that's booked most often. Paid appointments, packages and gift cards stay in Acuity for as long as you need them.
- 02 / 03
Create anew in Peak Booking
Create the appointment type with duration and available times. Acuity Scheduling isn't in the Peak integration catalog, so there's no automatic import. What you want to carry over, we clarify before you start.
- 03 / 03
One week in parallel
Share the Peak booking link for a week. Only switch off Acuity once bookings, customer contacts and follow-up steps run in Peak One.
Frequently asked questions
Briefly answered.
Switching and data
Can I use Acuity Scheduling and Peak One in parallel?
Yes. You start Peak One on the Free plan and keep your Acuity booking page running until you've decided.
Will my Acuity customers and appointments be carried over?
Acuity Scheduling is currently not in the Peak integration catalog. You can create or import contacts in the CRM, and you set up appointment types anew in Booking. What else can be carried over, we clarify before the move.
Where is my data with Peak One?
The application and database run in Frankfurt am Main. Access rules at the database level ensure each account sees only its own data.
Pricing
How does Peak One pricing compare to Acuity Scheduling?
Peak One starts with Free for €0, Pro from €9.90, Business from €199.90 and Enterprise from €4,999.90, each as a net reference price. According to its pricing page, Acuity costs $16, $27 or $49 per month billed annually, or $20, $34 or $61 monthly.
Do I need a credit card to get started?
No. For the Free plan you log in with Google and set up your workspace in about two minutes.
Features
Can people pay at booking in Peak Booking?
That isn't documented for Booking, nor are packages, memberships and gift cards. If that's central to your business, Acuity Scheduling is the better choice today.
What happens in Peak One after a booking?
Booking, CRM, Helpdesk, Offer and Work sit in the same workspace. You maintain contact, request, quote and follow-up task in one place instead of in several tools.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- FunctionCRM & contactsPeople, companies and context, connected with tasks and numbers.View
- ProblemDuplicate dataThe same customer in four spellings, each with a different status.View
- ProblemMissed follow-upsQuotes and contacts that nobody follows up on.View
- ProblemToo many toolsWhen every question takes a round trip through seven programs.View
More comparisons
Peak One compared, with the date of the last review and the places where the other tool fits better.
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Acuity Scheduling and Peak One compared: bookings, customer profiles, payments, follow-up steps, pricing and which tool fits whom. Log in with Google and see your company in one place.
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