Industry solution · Medical practices
Office hours are underway. So does the organization around it.
Alongside patient care, every practice has work on the team: open positions, onboarding, internal arrangements. Peak One organizes this so it doesn't get lost between two office hours.
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Where things snag in day-to-day practice
The practice is full. Little time is left for the team.
- Applications for an open medical assistant position come in by email, phone and notes at the front desk.
- For an introductory conversation, several messages go back and forth while office hours are running.
- Every new employee is onboarded differently, depending on who has time.
- Internal tasks such as orders or team meetings depend on one person and become noticeable when that person is out.
The old and the new workflow
From shouting across the front desk to clear responsibilities.
Typical workflow
- Collecting applications in several inboxes
- Scheduling interviews between patient appointments
- Onboarding done verbally and a little differently each time
- Assigning internal tasks by shouting them out
With Peak One
- An application form with the same questions for everyone
- Applicants pick the time for the introduction themselves
- An onboarding course on the practice's internal processes
- Every team task has a responsible person and a due date
How refilling a position works
From the open position until the first day of work on their own.
- TriggerA position as a medical assistant at the front desk has opened up.
- 01 · FormCollect applicationsAn application form asks for education, experience, possible start date and contact details.
- 02 · AppointmentBook an introductionThrough a booking link, the applicant picks an open time for the interview.
- 03 · TaskPlan onboardingThe onboarding steps become tasks with a responsible person and a due date.
- 04 · CourseTeach processesA course breaks the practice's internal processes into learning steps that the new colleague works through one after another.
- 05 · DocumentCapture knowledgeThe practice handbook describes organizational processes that the team can find again later.
What you start with
Five apps. For the organization of the practice.
- 01Available
Forms
An application form with the questions you would otherwise ask by phone.
More - 02Available
Booking
A booking link for introductory and job interviews, not for patient appointments.
More - 03Available
Work
Internal tasks and onboarding steps with a responsible person and a due date.
More - 04Available
Academy
An onboarding course with a learning goal and learning steps on internal processes.
More - 05Available
Docs
A practice handbook for organizational processes, team agreements and minutes.
More
Peak One is not practice management software. It keeps no patient records, no appointment scheduling for patients, no medical documentation and no billing with health insurers. Health data does not belong in Peak One. It organizes the work around the practice and the team.
Frequently asked questions
Briefly answered.
Does Peak One replace our practice software?
No. Patient records, patient appointments, documentation and billing stay in your existing practice software. You use Peak One for recruiting, onboarding and internal team tasks.
Can patients book appointments through Peak One?
Peak One isn't meant for that. You use Booking for appointments around the team, such as introductory conversations with applicants.
What does Peak One cost for a medical practice?
There's a free way to start. Which apps are included in which plan is on the pricing page.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- ProblemUnclear prioritiesWhen everything is important and the urgent wins.View
- ProblemToo many toolsWhen every question takes a round trip through seven programs.View
- IndustryHealth & carePeak One for practices and home care services: organize recruiting, onboarding and team tasks, separate from patient data.View
- FunctionCash flow & runwayA clear cash picture from rough numbers, with runway and cost blocks.View
- FunctionMargin & contribution marginContribution margin per product and variant, with scenarios and inventory.View
Start with medical practices. The rest follows.
Applications, onboarding and team tasks of the practice in one place, separate from the practice software. Log in with Google and see your company in one place.
Free plan · Sign in with Google · set up in about two minutes