Integration · Gmail
Emails become tasks. And context per customer.
Gmail connected means: messages become tasks in Peak Board, the history attaches to person and company, and Ask Peak can suggest drafts.
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What connects
Gmail and Peak One.
| What Peak reads | Emails as tasks in Peak Board · History per contact and company · Drafts with Ask Peak |
|---|---|
| Becomes this in Peak | Task · Person · Organization · Event |
| Direction | Into Peak · Actions out of Peak are planned |
| Sign-in | At the provider, in Peak One under Settings › Integrations. Multiple accounts possible, can be disconnected anytime. |
| Used by | Work · Customer · CRM · AI |
Example workflow
Here's what it looks like day to day.
- TriggerA customer email
- 01History attached to person and company
- 02Reply as a task
- 03Due in Peak Day
Setup
Connect in three steps.
- 01 / 03
Open Integrations
In Peak One settings under Integrations, choose Gmail.
- 02 / 03
Approve
You see what is requested and explicitly approve it. Multiple accounts are possible.
- 03 / 03
Have it assigned
Peak maps the data to your existing objects. The connection can be disconnected at any time.
Frequently asked questions
Briefly answered.
Does Peak make a copy of my Gmail data?
No. Records from Gmail are mapped to core objects (Task, Person, Organization, Event). The external ID is kept as a reference.
Can I disconnect the connection again?
Yes, anytime in the settings under Integrations.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- FunctionCRM & contactsPeople, companies and context, connected with tasks and numbers.View
- FunctionIntegrationsConnect 3,270 tools without a second copy of your data.View
- Software categoryForm softwareAsk the right questions before you reply.View
- Software categoryHelpdesk softwareEvery customer inquiry with someone taking care of it.View
- ProblemMissed follow-upsQuotes and contacts that nobody follows up on.View
Connect Gmail. The rest follows.
Emails become tasks, customer context and context for Ask Peak. Log in with Google and see your company in one place.
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