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Comparison · Zoho CRM

Zoho CRM vs. Peak One: Contacts and pipeline, or the whole business?

Zoho CRM is a deeply configurable CRM for contacts and pipelines. Peak One shows customers together with work, products and numbers. Here's an honest look at what fits where.

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In short

Four reasons why teams look at Peak One.

If you mainly manage contacts and deals, Zoho CRM is a strong choice. Peak One comes in when you want to see the whole business.

  1. 1More than contacts and pipelineCustomers, tasks, products and cash flow live in one model.
  2. 2One overview for the management teamPipeline, work and numbers side by side instead of in separate reports.
  3. 3Data in FrankfurtThe application and database run in Frankfurt am Main.
  4. 4Honestly, where Zoho CRM fits betterFor custom modules, approval processes and CPQ in sales, Zoho CRM is ahead today.

The difference

Zoho CRM and Peak One compared.

Last reviewed:

Peak Atlas LogoPeak OneZoho CRM LogoZoho CRM

At a glance

  • Approach

    What the tool is built for

    Peak One
    Business platform: tasks, customers, products and numbers in one model
    Zoho CRM
    CRM for leads, contacts and deals, in editions from Free to Ultimate

  • Free plan

    Start without payment details

    Peak One
    Free, €0
    Zoho CRM
    Free, permanently free for up to 3 users

  • Pricing model

    How the price is calculated

    Peak One
    Reference price per plan tier, net. Included members are stated in the quote.
    Zoho CRM
    Per user and month, monthly or annually

  • Data location

    Where your data lives

    Peak One
    Application and database in Frankfurt am Main
    Zoho CRM
    Data centers in Amsterdam and Dublin, among others; assigned by country at sign-up

Features

  • Contacts and deals

    The CRM itself

    Peak One
    CRM: contacts, conversations and sales opportunities with history
    Zoho CRM
    Leads, contacts and deals; multiple pipelines from Standard

  • Forecasting

    Revenue forecast from the pipeline

    Peak One
    Not as a separate app
    Zoho CRM
    Sales forecasts from Standard

  • Custom modules

    Customize the data model

    Peak One
    Not as a separate app
    Zoho CRM
    Custom modules from Standard, custom buttons and functions from Enterprise

  • Automations

    Recurring work

    Peak One
    Automations: describe workflows, test them, then release
    Zoho CRM
    Workflow automation from Free, approval processes from Enterprise

  • Tasks and projects

    What happens after closing

    Peak One
    Work, Board and Day: tasks, project boards with team chat, daily and weekly planning
    Zoho CRM
    Tasks, meetings and calls; projects not listed in the Zoho CRM editions

  • Cash flow and finance

    Numbers next to customers

    Peak One
    Peak Cashflow and Peak Finance: cash, profit and plan
    Zoho CRM
    Not listed in the plans; QuickBooks integration from Enterprise

  • Products and inventory

    Assortment, inventory, orders

    Peak One
    Peak Products and Peak Fulfillment: assortment, inventory, orders
    Zoho CRM
    Inventory management and CPQ from Professional

  • KI

    Questions and assistance

    Peak One
    Ask Peak answers questions from your own dataPreview
    Zoho CRM
    AI agents from Professional, advanced AI from Enterprise

  • Integrations

    Connecting other tools

    Peak One
    3,270 integrations in the catalog, Zoho CRM included
    Zoho CRM
    Integration with over 1,000 applications

Pricing

  • Free

    Peak One
    Free: €0
    Zoho CRM
    Free: free for up to 3 users

  • Getting started

    Peak One
    Pro: from €9.90
    Zoho CRM
    Standard: per user/month, amount in local currency

  • Middle tier

    Peak One
    Business: from €199.90
    Zoho CRM
    Professional: per user/month, amount in local currency

  • Enterprise

    Peak One
    Enterprise: from €4,999.90
    Zoho CRM
    Enterprise and Ultimate: per user/month, amount in local currency

As of October 10, 2026. Zoho shows prices in local currency depending on region, plus local taxes; per Zoho, annual payment saves up to 34%. On the review date, the page showed us only rupee amounts, so we list no euro amounts here. Current prices for your region are on the Zoho pricing page. Peak prices are net reference prices in euros; billing interval, term and included members are set by the quote. Feature details are based on the providers' edition overviews.

Sources: Zoho CRM – Pricing and Editions · Zoho CRM – Product Page · Zoho – Data Centers · Peak One – Pricing

Compare for yourself.

Start free with Peak One and keep Zoho CRM running until you've decided.

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When the company grows

What changes with Peak One.

  • Available

    One customer, one record

    People, companies, tasks, projects, and products are one identity. CRM, Board, and Day read the same row.

  • Available

    Numbers next to the pipeline

    Peak Cashflow shows where the money goes and how much room you have, next to customers and work.

  • Preview

    Metrics in context

    In Analytics you choose the metrics that matter and see them next to customers, work and cash.

  • Preview

    Questions in plain language

    Ask Peak answers only from what you share in Peak and shows what the answer is based on.

Honest assessment

Which tool fits for your team?

Peak One fits if

  • you want to see customers, tasks, products and cash flow in one place
  • management needs an overview rather than individual CRM reports
  • hosting in Frankfurt matters to you
  • you want to start free with no credit card

Zoho CRM is a better fit if

  • your needs clearly center on contacts, leads and pipelines
  • you want to heavily customize the CRM with your own modules, fields and functions
  • forecasting, approval processes and CPQ in sales matter to you today
  • you're looking for a free CRM for up to 3 users

By team type

Our assessment for each team.

Assessment of which tool suits which team
TeamMore Peak OneMore Zoho CRM
Founders and small teamCustomers, tasks, and cash in one toolWhen you only manage contacts and deals
Agency and service providerCustomers in the CRM, projects in BoardLots of leads through web forms and pipelines
E-commerceProducts, fulfillment and cash flow togetherB2B sales with CPQ and client portal
ManagementPipeline, work and numbers in one overviewReporting hierarchies across several sales teams
Sales team with its own processesWhen sales and delivery are closely linkedCustom modules, approvals and developer sandbox

Switching over

Switching from Zoho CRM, with a plan.

  1. 01 / 03

    Most important first

    Choose the customers and deals that matter this month. Everything else can stay in Zoho CRM until you've decided.

  2. 02 / 03

    Create in Peak CRM

    Zoho CRM is in the Peak integration catalog: leads, contacts and accounts as well as deals with stages. We'll clarify the scope of a move before you start.

  3. 03 / 03

    One week in parallel

    Work in Peak One for a week. Only turn off Zoho CRM once your team really works there.

Frequently asked questions

Briefly answered.

Switching and data

Can I use Zoho CRM and Peak One side by side?

Yes. You start Peak One on the Free plan and keep Zoho CRM running until you've decided.

Will my Zoho CRM data carry over?

Zoho CRM is in the Peak integration catalog, with leads, contacts and accounts as well as deals and stages. We'll clarify which data can be carried over in your case before the switch.

Where is my data with Peak One and with Zoho?

With Peak One, the application and database run in Frankfurt am Main. Among others, Zoho operates data centers in Amsterdam and Dublin and assigns the account by the country you choose at sign-up.

Pricing

How does Peak One's price compare to Zoho CRM?

Peak One starts with Free at €0, Pro from €9.90, Business from €199.90 and Enterprise from €4,999.90, each as a net reference price. Zoho CRM charges per user and month and shows the amounts in your local currency on the Zoho pricing page.

How many users are free?

With Zoho CRM, the Free plan is free permanently for up to 3 users. With Peak One, you start on the Free plan with Google sign-in and no credit card; how many members a paid plan includes is stated in the quote.

Features

Can I customize Peak One the way I can Zoho CRM?

Not to the same extent. Custom modules, custom buttons and functions and a developer sandbox are strengths of Zoho CRM. Peak One relies on a shared model for customers, work, products and numbers.

Does Peak One have AI?

Ask Peak is available as a preview. It answers questions only from what you share in Peak and shows what the answer is based on.

Keep exploring

What's included.

More comparisons

Peak One compared, with the date of the last review and the places where the other tool fits better.

Alle Vergleiche

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Zoho CRM vs. Peak One compared: editions, features, and whether you need a CRM or an overview of the whole business. Log in with Google and see your company in one place.

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