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Peak Atlas

Industry solution · Specialty retail

Advice in the store. And the contact is kept afterward.

In specialty retail, customers buy because of the advice. What was discussed in the conversation is often lost afterward. Peak One keeps appointment, customer history, promotion and tasks together, for brick-and-mortar store and online shop.

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Where everyday work gets stuck

Good advice. No memory for it.

  • Consultation appointments are arranged by phone between two customers at the register.
  • What a regular customer was looking for last time is known only to the person who advised them.
  • For the launch there is a board, a spreadsheet and three chats, but no shared status.
  • Flyers and posters point to a page that is out of date once the promotion ends.

The old and the new workflow

From the notepad at the register to the history per customer.

Typical workflow

  • Arranging consultation appointments by phone
  • Keeping customer requests in your head or on slips of paper
  • Collecting promotion sign-ups by email
  • Printing new flyers for every promotion

With Peak One

  • Customer picks the consultation appointment themselves through a booking link
  • Every regular customer with history and next step
  • Invitation and registration for the event in one place
  • A QR code whose destination you can still change after printing

How a consultation works

From the appointment until the next visit.

  1. TriggerA customer wants detailed advice before buying.
  2. 01 · AppointmentBook an appointmentThrough a booking link on the website or on the in-store sign, the customer picks an open consultation appointment.
  3. 02 · ContactRecord the conversationThe CRM shows what was discussed and what the next step is.
  4. 03 · TaskFollow upIf something needs to be ordered or recalled, it becomes a task with a responsible person.
  5. 04 · EventInvite to the promotionFor the next in-store workshop, the team sends invitations and sees who wants to attend.
Result: Every consultation leaves a history the whole team can see, even if the customer talks to someone else next time.

What you start with

Five apps. For store and shop.

For assortment and money

Which product is worth it. And how much room is left.

Peak ProductsAvailable

Assortment, inventory, and calculation in one place, even without a shop connection.

Peak CashflowAvailable

Where your money flows and how much room is left.

Peak One is not a point-of-sale system or inventory management. Sales at the register, stock and invoices stay in your existing programs. Peak One organizes what happens around the sale: consultation appointments, customer history, promotions and tasks.

Frequently asked questions

Briefly answered.

Can I calculate my assortment without connecting an online shop?

Yes. Peak Products calculates contribution margin per product even without a shop connection. If your online shop runs on Shopify or WooCommerce, you can connect it.

Do customers get a reminder for their consultation appointment?

Booking doesn't promise that. Booking shows open times through a booking link, and you see all booked appointments in one place.

What does Peak One cost for a specialty store?

There's a free way to start. Which apps are included in which plan is on the pricing page.

Keep exploring

What's included.

Welt Revenue

More industries

All pages in this section at a glance.

Alle Branchen

Start with specialty retail. The rest follows.

Consultation appointments, regular customers, in-store promotions and costing for the shop and online store. Log in with Google and see your company in one place.

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