Industry solution · Tour operators
Wanderlust becomes an inquiry. And from that, a planned trip.
Small tour operators spend a lot of time collecting interest, following up and preparing a trip with many people involved. Peak One keeps offer, inquiries, prospects and preparation together, so the team sees the same status.
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Where everyday work gets stuck
Lots of interest. Little tracking.
- What a new trip includes and who it's for is spread across different drafts.
- Prospects get in touch by email and phone, and their questions are answered one by one.
- Anyone who still needs an answer after the first conversation is forgotten between two trips.
- Requests to accommodations, bus companies and guides run through one person's inbox.
The old and the new workflow
From the draft in the inbox to a trip with a clear status.
Typical workflow
- Describing the trip idea across several files
- Answering prospects' questions one by one by email
- Leaving follow-up to your own memory
- Steering preparation through emails to partners
With Peak One
- Trip offer written out with target audience, benefits and terms
- A page for the trip with a link to the inquiry form
- Every prospect with history and next step
- Preparation as tasks with a responsible person
How a trip comes together
From the idea until departure.
- TriggerYou're planning a new group trip for the fall and looking for the first people who are interested.
- 01 · QuoteDevelop the tripYou describe who the trip is for, what it offers and on what terms.
- 02 · PagePublish the trip pageA page explains the trip and leads to the inquiry form with a link.
- 03 · FormCapture interestThe form asks for travel dates, number of people and open questions.
- 04 · ContactFollow upIn the CRM, every prospect shows up with conversation history, and the work list shows who you contact next.
- 05 · TaskAssign preparationRequests to accommodations, transport and guides become tasks with a responsible person and a due date.
What you start with
Six apps. One trip, one status.
- 01Available
Offer
Work out a travel offer: who it is for, what benefit it has and on what terms.
More - 02Available
Pages
One page per trip that explains what it's about and is linked to a form.
More - 03Available
Forms
An inquiry form that also asks for dates, number of people and questions right away.
More - 04Available
CRM
Every prospect with history, next step and a work list for following up.
More - 05Available
Work
Trip preparation as tasks with a responsible person and a due date.
More - 06Available
Docs
Trip itineraries, agreements with partners and notes that the team can find again.
More
Peak One is not software for tour operators with booking, payment, quotas or travel documents. It does not create invoices or confirmations and makes no legal statements on package travel. It organizes the work around offer, prospects and preparation. For booking and billing, you keep using your existing system.
Frequently asked questions
Briefly answered.
Can customers book and pay for a trip through Peak One?
No. Prospects can inquire through a form. Booking and payment keep running through your existing channels.
Does Peak One create travel documents or invoices?
No. Peak One does not create travel documents, confirmations or invoices. It records who is interested, what happens next and who takes on which preparation.
What does Peak One cost for a tour operator?
There's a free way to start. Which apps are included in which plan is on the pricing page.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- FunctionCRM & contactsPeople, companies and context, connected with tasks and numbers.View
- ProblemMissed follow-upsQuotes and contacts that nobody follows up on.View
- IndustryHospitality & leisurePeak One for restaurants, accommodations, travel, studios and events: inquiries, guests, preparation and team in one place.View
- Use caseFollow up on offersFrom the offer you sent to the signature, without any reply slipping through.View
- Software categoryCRM softwareContacts, history, and the next step in one place.View
Start with tour operators. The rest follows.
Put together travel offers, follow up with prospects and distribute the preparation across your team. Log in with Google and see your company in one place.
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