Industry solution · Guesthouses & vacation rentals
Between departure and arrival. Nothing gets left behind.
At a guesthouse or vacation rental, a small team does everything: answering inquiries, preparing apartments, welcoming guests. Peak One keeps inquiries, guests, tasks and house info together, so even the substitute knows what's coming up.
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Where everyday work gets stuck
Lots of small tasks. No shared list.
- Inquiries come in by email, phone and through your own website, and each one needs the same follow-up questions.
- What was discussed with a regular guest during their last stay is known only to whoever was there at the time.
- Cleaning, laundry and key handover on changeover day depend on shouted instructions.
- Notes on heating, Wi-Fi or trash are on slips of paper that differ in every apartment.
The old and the new workflow
From the shouted instruction to a clear handoff.
Typical workflow
- Asking follow-up questions about dates and people by email
- Searching the inbox for guest info
- Arranging the changeover day with cleaning by phone
- Keeping house info for each apartment in your head
With Peak One
- Inquiry through a form with dates, people and wishes
- Every guest with history and next step
- Changeover day as tasks with a responsible person
- House info and processes in documents the team can find
How a stay works
From the inquiry until check-out.
- TriggerA family asks about a vacation rental for two weeks in the summer.
- 01 · FormTake the inquiryAn inquiry form asks for dates, number of guests and special requests before you reply.
- 02 · ContactRecord the guestIn the CRM, the guest shows up with history and the planned next step, such as the reply about availability.
- 03 · TaskPlan the changeover dayCleaning, laundry and handover become tasks with a responsible person and a due date.
- 04 · DocumentKeep house info readyProcesses and notes per apartment are in a document that even the substitute can find.
- 05 · Customer storyCollect guest feedbackAfter departure, you ask for feedback, review it and approve it.
What you start with
Six apps. One house, one status.
- 01Available
Pages
A page that explains your accommodation and is linked to the inquiry form.
More - 02Available
Forms
An inquiry form that also asks for dates, number of people and wishes right away.
More - 03Available
CRM
Every guest with history and a planned next step, regulars included.
More - 04Available
Work
Changeover days and repairs as tasks with a responsible person and a due date.
More - 05Available
Docs
House info, processes and handover notes that the whole team can find again.
More - 06Available
Proof
Request guest feedback, review it and approve it before you show it.
More
Peak One is not a channel manager and not a booking platform with payment. It does not keep an occupancy calendar, does not distribute availability to portals and does not bill. It organizes the work around inquiry, guest, changeover day and house info. For occupancy and billing, you keep using your existing programs.
Frequently asked questions
Briefly answered.
Is Peak One a channel manager for booking portals?
No. Peak One does not connect to booking portals and does not sync availability. It helps with inquiries, guest history and the tasks around a stay.
Can guests book and pay directly through Peak One?
No. Guests can inquire through a form. Confirmation, occupancy and payment keep running through your existing channels.
What does Peak One cost for a guesthouse or vacation rental?
There's a free way to start. Which apps are included in which plan is on the pricing page.
Keep exploring
What's included.
- FunctionTasks & projectsProjects as a board, tasks in the daily plan, one chat per project.View
- FunctionCRM & contactsPeople, companies and context, connected with tasks and numbers.View
- ProblemNo single source of truthWhen every number sparks a discussion about where it came from.View
- IndustryHospitality & leisurePeak One for restaurants, accommodations, travel, studios and events: inquiries, guests, preparation and team in one place.View
- FunctionCash flow & runwayA clear cash picture from rough numbers, with runway and cost blocks.View
- FunctionMargin & contribution marginContribution margin per product and variant, with scenarios and inventory.View
Start with guesthouses & vacation rentals. The rest follows.
Inquiries, guests, changeover days and house info in one place instead of the inbox. Log in with Google and see your company in one place.
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