Peak PRM · Guide
A CRM asks: when will this close?
A PRM asks: what did I promise?
Both tools work with contacts, but with different goals. This guide shows which information belongs where and why keeping them apart helps.
What do you want to know first?
2 questions in the plan. First question: Do I need both?
PRM vs. CRM
Purpose Dữ liệu
Do I need both?
Comparison · state of evidence
Sample data · nothing is sent| Job | Peak PRM | Other vendors |
|---|---|---|
| Daily list with a reason | Available in Peak PRM | Source missing |
| Network with notes | Available in Peak PRM | Source missing |
| Rhythm per person | Available in Peak PRM | Source missing |
| Promises from conversations | Available in Peak PRM | Source missing |
| Conversation brief | Available in Peak PRM | Source missing |
| Capture moments | Beta | Source missing |
| Introductions with consent | Beta | Source missing |
| Integrations | Planned | Source missing |
Interactive demo with invented sample data. No account, nothing is saved or sent.
Example: a consulting team
Felix leads a small consulting team. The CRM says: “process analysis proposal, 60% stage”. His PRM says: “Contact changes role in spring; I offered to help with the handover.” Both matter, but for different questions. Felix is invented.
From reading to doing
Questions to ask yourself
Your next step
2 questions selected
- Do I need both?
If you run structured sales, usually yes. If you mostly look after partners, mentors, investors or referrers, a PRM alone is often enough.
- Can I use my CRM as a PRM?
Technically often yes, with note fields. In practice, personal notes end up in team data, and contacts without a deal fall out of view.
Example: a consulting team
Example, invented
Felix leads a small consulting team. The CRM says: “process analysis proposal, 60% stage”. His PRM says: “Contact changes role in spring; I offered to help with the handover.” Both matter, but for different questions. Felix is invented.
Do I need both?
If you run structured sales, usually yes. If you mostly look after partners, mentors, investors or referrers, a PRM alone is often enough.
No CRM syncPeak PRM doesn't sync with external CRMs today. Contacts come in via CSV, vCard or LinkedIn data export.
No pipeline in Peak PRMPeak PRM has no deal stages and no revenue forecast. Peak One has a CRM as a separate app for that.
The playbook
How it works
A CRM asks: when will this close?
A PRM asks: what did I promise?
Purpose → Data → Who sees what
- 01
Purpose
CRM: make revenue predictable, move deals through stages. PRM: look after relationships, keep promises, reach out at the right time.
How you recognise itCRM: make revenue predictable, move deals through stages.
- 02
Dữ liệu
CRM: company, deal value, stage, probability. PRM: conversation topics, moments, open promises, rhythm.
How you recognise itCRM: company, deal value, stage, probability.
- 03
Who sees what
CRM data usually belongs to the team. Personal relationship notes should stay private, even when the contact is shared.
How you recognise itCRM data usually belongs to the team.
- 04
Working together
A contact can live in both. Good practice: deal facts in the CRM, relationship knowledge in the PRM, nothing maintained twice.
How you recognise itA contact can live in both.
Your quality check
Are you ready?
Tick what you have checked. Your selection stays in this view only.
0 of 5 points checked
What this article is based on.
Editorial working example without customer data, measured results or promises about features that are not live.
- Editorial demo
Redaktionelles Muster. Die Fragen sind anpassbare Arbeitsbeispiele, keine Produktbehauptungen.
Keep pipeline and relationship apart.
Use the comparison to see which of your contact information belongs in which tool.
Frequently asked questions
Do I need both?
If you run structured sales, usually yes. If you mostly look after partners, mentors, investors or referrers, a PRM alone is often enough.
Can I use my CRM as a PRM?
Technically often yes, with note fields. In practice, personal notes end up in team data, and contacts without a deal fall out of view.
Do Peak PRM and Peak CRM share contacts?
Both work on the same people and companies in Peak One, so no second contact list is created. Notes and history from Peak PRM stay private.
Help and contact
Questions about Peak PRM, your account or the offer? This is where to go.




