2/ 10Unclear
Message from the home page: “Would this work for us?”
Then
Message from the “Website relaunch” page: “Roughly how long does it take?”
The chat asks which service is meant
Peak Chat · Page context (planned)
The chat knows where you are.
And still asks when unsure.
Peak Chat is planned to know the page someone writes from. A question asked on a service page should get an answer about that service. When the intent is unclear, the chat should ask. This does not exist yet.
Watch the live demoPlanned feature · simulation with sample data
SIMULATION / PREVIEWOne check.
One check.
The fitting reply.
01 / Example value
How clearly does the page show what the visitor wants?
02 / What Peak Chat should doMessage from the home page: “Would this work for us?”
The chat asks which service is meant
Change the example value. The reply follows the check.
Sample data · no message
One conversation. Two paths.
One check
decides the reply.Compare both paths below ↓
decides the reply.Compare both paths below ↓
Two example values
How clearly does the page show what the visitor wants?
Schematic example on a scale from 0 to 10. Page context is planned.
9/ 10Clear
Message from the “Website relaunch” page: “Roughly how long does it take?”
Answer about that service · source named
Trust needs clarity
Honest about context.
01 / The existing evidence
Not available yet
Page context is planned. Today the Peak Chat inbox does not know website pages.
- 2/10Message from the home page: “Would this work for us?”The chat asks which service is meant
- 9/10Message from the “Website relaunch” page: “Roughly how long does it take?”Answer about that service · source named
02 / Your check
No tracking
It means the one page where the conversation starts, not a profile of the whole visit to your site.
4 / 1010 / 10
Compare both paths and their reasons.
03 / The clear limit
Simulation
The example paths are fictional. Nothing is measured, sent or saved.
Example│Nothing sent
The next step
Explain less. Be understood sooner.
See in the live demo how Peak Chat is meant to hold conversations.
Watch the live demoPeak Chat · Page context (planned)Where does it start?
Planned feature · simulation with sample data
Frequently asked questions
Does Peak Chat track my visitors?
No. It only means the page where a conversation starts. The feature is also still planned.
What if the page is not clear?
Then the chat should ask one short question instead of assuming.
When will it be available?
We do not name a date. This page will be updated once it is verifiably available.