Peak Chat / Solutions / Appointment booking
The calendar is full.But do the appointments fit?
An open booking link fills the calendar, including calls that are over after five minutes. Peak Chat is meant to ask one or two questions first and only then offer a slot from Peak Booking. This connection is planned. Check on your last appointment what was missing.
One answer changes the follow-up
Pick a sample rating.
Local draft · no product activationTest the sample rule · nothing is booked.
02 / The missing question
What should you have known before the appointment?
First a short conversation, then the fitting slot.
Example · no real conversations · not the product interface
Check the rule yourself
Rate your last appointment.
Pick a rating. At 0 to 6 the follow-up appears, at 7 to 10 it doesn't. Nothing is booked or sent.
Local rule demo · Please use neutral sample details only.
Pick a rating to see the next step.
The answer sets the direction.
- Rating
- —
- Follow-up
- Waiting for a rating
No example picked yet.
The rule behind the example
An appointment is a commitment. Check it first.
In the example a rating of 0 to 6 triggers a follow-up. It shows which question your chat should ask before booking one day.
- 01Rate
How well did the appointment fit?
Often todayOne link, one appointment, no context.
Think of the last call someone booked through your website and rate it.
Input → rating from 0 to 10 - 02Follow up
At 0 to 6: what was missing?
0–6Follow-up7–10FinishThe sample rule asks for the missing information. That is the question the chat is meant to ask before booking later on.
Condition → 0–6: follow-up - 03Derive
The question before the appointment.
PlannedFirst a short conversation, then the fitting slot.
In the trial run, rating and missing question stand together. It is a local preview, not a booking and not a calendar entry.
Sample artifact → appointment note
What exists today
See the planned flow in the live demo.
Peak Booking exists today as a separate app with booking pages. Peak Chat brings client conversations into one inbox. The live demo shows how both are meant to come together in the chat, with a simulated booking.
View the live demoPeak Chat / Your next step
Fewer appointments that didn't need to happen.
Find the question that was missing before your last appointment. It belongs before the booking.
Test the rule on an example
An appointment worth having.
First a short conversation, then the fitting slot.
Frequently asked questions
What can Peak Chat do today?
Peak Chat brings Gmail, Outlook, Slack, Teams and WhatsApp Business into one inbox. You can mark conversations done, keep drafts and turn a message into a Peak task.
Can people book meetings online today?
Yes, with Peak Booking. It is a separate app with a public booking page. The link to chat is planned.
Does Peak Chat answer automatically with AI today?
No. Automatic AI answers are planned and not available today. You write the replies yourself.