01 / The existing evidence
Today: inbox through your own accounts
The inbox exists. Its production readiness has not been independently verified yet; test it with your accounts.
Mapping
- Path
- Example
- Arrival in the workspace
- Not checked
Peak Chat · Integrations
Your channels stay.
The conversations come together.
The Peak Chat inbox reads and sends through the accounts your workspace connects itself: Gmail, Outlook, Slack, Teams and WhatsApp Business. Each person gets one conversation, and a message can become a Peak task.
Open Peak ChatPartly available · example mapping · no connection
GmailThe emailPeak ChatThe conversationPeak Chat · Example mapping
One mapping in detail
01 / GmailSender
02 / Fictional test valuealex@example.com
03 / Peak Chat
人A readable path as an example. No transfer.
View all 5 mappings
| Gmail | In the inbox |
|---|---|
| Sender | 人 |
| Channel | Channel |
| Message | Conversation history |
| Reply | Sent through your account |
| フォローアップ | Peak task |
Example mapping
No transfer
No transfer
Nothing is connected on this page. You set up connections in your workspace.
One concrete targetPeak ChatArrival in the workspaceNot checked yet
Understand the path. Keep the source.
Peak ChatArrival in the workspaceNot checked yetThe mapping shows where a message belongs. Only a test in your workspace shows what actually arrives.
02 / Connect your own accounts
Your account. Your rights. Your sending.
Peak Chat uses no credentials of its own. Reading and sending happen through your workspace's connections.
- 01 / The channels
Connect an account
In your workspace you connect Gmail, Outlook, Slack, Teams or WhatsApp Business.
What gets connected?Gmail and OutlookSlack and TeamsWhatsApp Business - 02 / The conversation
Bring conversations together
Messages from the same person appear as one conversation, sorted into sections.
One person, one history.Across channelsSorted into sectionsDrafts - 03 / The work
Keep working
Reply through the connected account, save drafts, mark as done or create a task.
What follows?ReplyDonePeak task
Trust needs clarity
Status, requirements and limits.
Mapping02 / Your check
Planned: more connections
A public developer API, webhooks for chat events and connections beyond the inbox are planned.
- Account
- Not connected here
- Rights
- Roles in the workspace
03 / The clear limit
Nothing is connected here
No account is connected and no message is read on this page. The mapping is an example.
- Messenger
- Peak task
- API planned
The next step
One inbox for every conversation.
Open Peak Chat and connect the first account in your workspace.
Open Peak Chat→Check in your workspace what actually arrived.
Frequently asked questions
Do I have to give Peak my credentials?
No. Accounts are signed in through a secure connection; Peak stores no passwords.
Do my messages stay private?
Yes. Messages are visible only to whoever synced them.
What does Peak Chat offer today?
The Peak Chat inbox for Gmail, Outlook, Slack, Teams and WhatsApp Business, and the Peak Helpdesk guest live chat, where each chat becomes a ticket.