No data transfer
Deine lokale Checkliste0 / 4Vorbereitungspunkte dokumentiertBrowser · kein Upload
This page reads no exports, sends nothing and stores nothing on a server.
Peak Chat · Moving from Intercom (planned)Local planning demo · No import available
Moving from Intercom.Planned first, then done.
You're thinking about moving from Intercom to Peak Chat. To be upfront: importing conversations into Peak Chat isn't built. This page helps you prepare a move: what to export, what to check beforehand, and how your team keeps working without a gap.
Dein erster Vorbereitungsschritt
Als Nächstes: Conversation export secured
Honesty first
An import isn't built yet.
A move from Intercom is planned. Today you prepare it, without anything being transferred.
- 01
Secure
Export from your current tool, kept unchanged.
Hier beginnen - 02
Check
What can already land in Peak Chat today, and what can't.
Technischer Nachweis offen - 03
Switch deliberately
Parallel first, then switch, with a way back.
Technischer Nachweis offen
01 / Deine Ausgangsbasis
Before anything moves.
Tick what you've prepared. Your choices stay in this browser and can be downloaded as a checklist.
02 / Die Zuordnung
Not just fields. Their meaning.
A sample mapping. It shows what to check. It is not a promised import format.
Feld → BedeutungSynthetisches Beispiel
- AusgangsfeldConversation with historyZu prüfende Bedeutung
Helpdesk ticket or chat conversation
No import exists. Decide which open conversations you carry over by hand.
Manuell klären - AusgangsfeldContact with e-mailZu prüfende Bedeutung
Person in Peak One
Match by e-mail address so no person exists twice.
- AusgangsfeldSaved repliesZu prüfende Bedeutung
Keep by hand
Store the texts in a document and review them. No automatic transfer.
Manuell klären
„Notiz gelesen“ bestätigt deine Sichtung. Es bestätigt weder Feldkompatibilität noch einen erfolgreichen Import.
Keep the meaning
What was one conversation should stay one.
Check contacts, histories and rules one by one, don't just copy names.
Our standard
Planned meansnot available yet.
Your checklist prepares a later move. It reads no files, imports nothing and switches nothing.
The deliberate pause
Prepared isn't moved.
This page transfers nothing. It helps you plan the move cleanly.
Nothing about the vendor
- 準備する0/4 lokal markiert
- Technisch prüfenNachweis offen
- 承認するNicht erfolgt
No invented date
Bisheriger AblaufNeuer Weg
Noch ungeprüft
Noch ungeprüft
We name no date for an import. Once it exists, it will say so here.
03 / Kontrolliert vorgehen
What you can already do today.
- 01 / Testpaket
Test the Helpdesk live chat
Add it to a test page and try it with made-up inquiries.
Ein kleiner, klarer Ausschnitt.- Neutrale Testdaten
- Leere Werte & Sonderzeichen
- Verzweigungen & Pflichtfelder
- 02 / 照合
Connect the inbox
Connect e-mail, Slack, Teams or WhatsApp Business through your own accounts.
- Conversation with history
- Helpdesk ticket or chat conversation
- Contact with e-mail
- Person in Peak One
- Saved replies
- Keep by hand
- 03 / 決定
A week in parallel
Run both paths and only then decide.
- 担当
- Noch festzulegen
- Ergebnisnachweis
- 未定
- Rückweg
- Original erhalten
Keep a way back
The old tool stays until the new one holds.
Run in parallel first, then switch, with a documented way back.
Die offene Freigabe
Vor dem tatsächlichen Wechsel offen
- 01Importing conversations into Peak Chat isn't built. Today no history moves over automatically.
- 02Check the export format and completeness with your current vendor yourself and note the date.
- 03Plan a parallel run with made-up test inquiries before you switch the old chat off.
The next sensible step
A plan you can take along.
Download your status as a checklist. If you're still deciding, the fair Peak Chat and Intercom checklist helps.
Open the Intercom checklistAn import from Intercom isn't built in Peak Chat. What exists today is the Peak Chat inbox and the Peak Helpdesk guest live chat. Intercom is a trademark of its owner. The sample fields are made up.
Your plan to take along
A list with open points.
The checklist holds your choices and everything still open before a move.
Markdown · Nur dein lokaler Vorbereitungsstand
Checkliste hier ansehen
# Peak Chat — lokale Wechselcheckliste Design-Demo. Keine Daten wurden importiert oder veröffentlicht. ## Vorbereitung - [ ] Conversation export secured Nachweis: Original export with a format note - [ ] Contacts sorted Nachweis: Contact list with a match - [ ] Team rules written down Nachweis: List of rules and reply texts - [ ] Way back defined Nachweis: Owner and fallback plan ## Vor einem tatsächlichen Wechsel weiterhin prüfen - Importing conversations into Peak Chat isn't built. Today no history moves over automatically. - Check the export format and completeness with your current vendor yourself and note the date. - Plan a parallel run with made-up test inquiries before you switch the old chat off. Abgehakte Punkte sind lokale Selbstauskünfte, keine technische Validierung.
Frequently asked questions
Can I import my past conversations?
No, not today. Importing conversations isn't built in Peak Chat. Keep an export from your current tool and carry open inquiries on by hand.
What should I export before a switch?
Conversations, contacts and your team rules such as assignments and saved replies. What Intercom lets you export, you check in its current documentation.
Is my data uploaded on this page?
No. The checklist reads no files and stores nothing on a server. Your ticks stay in your browser.