4/ 10Incomplete
Open: timing and contact person are missing. The chat asks: “When should it be ready?”
Then
Everything is there: the chat shows a summary to confirm.
Next question in the conversation · no summary yet
Peak Chat · Chat to forms (planned)
Ask your questions
without showing a form.
Planned: instead of a long form, the chat collects the details it needs in conversation. It ends with a summary to confirm, which lands as a response in Peak Forms.
See Peak FormsPlanned feature · simulation with sample data · nothing is sent
SIMULATION / LIVE PREVIEWOne conversation.
One conversation.
The fitting step.
01 / Example value
How complete is the inquiry in the conversation so far?
02 / What the chat does nextOpen: timing and contact person are missing. The chat asks: “When should it be ready?”
Next question in the conversation · no summary yet
Change the example value. The next step follows the conversation.
Simulation · sample data · nothing sent
One example. Two paths.
The answer
decides the next step.Compare both paths below ↓
decides the next step.Compare both paths below ↓
Two example values
How complete is the inquiry in the conversation so far?
Schematic example on a scale from 0 to 10. In the product, the number of open required fields is meant to decide.
10/ 10Complete
Everything is there: the chat shows a summary to confirm.
Confirming is simulated · nothing is sent
Trust needs clarity
Clear about the state.
01 / The existing evidence
Today: Peak Forms as its own app
Peak Forms forms exist today as their own pages. They do not appear inside the chat yet.
- 4/10Open: timing and contact person are missing. The chat asks: “When should it be ready?”Next question in the conversation · no summary yet
- 10/10Everything is there: the chat shows a summary to confirm.Confirming is simulated · nothing is sent
02 / Your check
Planned: forms in conversation
Asking questions in the chat and saving them as a form response is specified but not built.
4 / 1010 / 10
Compare both paths and their reasons.
03 / The clear limit
No second data store
The chat is not meant to manage answers itself. They belong in Peak Forms, where you already review them today.
Example│Nothing sent
The next step
The same questions. A nicer path.
Take a look at Peak Forms, the app whose forms are meant to run as a conversation in the chat.
See Peak FormsPeak Chat · Chat to forms (planned)What do you need?
Planned feature · simulation with sample data · nothing is sent
Frequently asked questions
Does the chat replace Peak Forms?
No. Peak Forms stays the app for forms. The plan is that the chat can ask the same questions in conversation.
Is anything booked, paid or sent in the preview?
No. The examples are simulations with sample data in your browser. No appointment, payment, message or contact is created.
What does Peak Chat offer today?
The Peak Chat inbox for Gmail, Outlook, Slack, Teams and WhatsApp Business, and the Peak Helpdesk guest live chat, where each chat becomes a ticket.