Describe the goal
Before the first call, visitors should name their goal, time frame and contact person.
Your sentencePrepare the first call
One sentence is enough: who writes, what they need and what should exist at the end.
Peak Chat · Conversation Studio (planned)
Describe the conversation.
Check the flow before it goes live.
In the planned Conversation Studio you describe in one sentence what a conversation should achieve. Peak Chat should propose a flow with questions and reasons, which you check and change. Only what you approve goes live. The studio does not exist today.
Planned feature · fixed examples · nothing is saved
CONTEXT BEFORE ACTIONYour request.
Your request.
A proposal you can check.
02 / The visible proposal3 example steps
Prepare the first call
Why: Your team needs these three answers to prepare the first call. Nothing more is asked.
- 01Question 1: What should the project achieve?
- 02Question 2: When should it be done?
- 03Question 3: Who else decides on your side?
02 / Three steps
Describe. Check. Approve.
A good conversation flow only asks what the goal really needs.
02 / Visible proposal
Check the proposal
- 01Example step
Question 1: What should the project achieve?
- 02Example step
Question 2: When should it be done?
- 03Example step
Question 3: Who else decides on your side?
Approve on purpose
Only your approval should switch the flow on for your website.
Your review is still open.
These marks send nothing.Proposal and execution stay separate
A proposal is not execution.
Not available yet
The Conversation Studio is planned. Today Peak Chat has no designable conversation flows.
Your request→Fixed rule→Example steps
The sculpture illustrates the flow. It is not a product interface.
The sculpture illustrates the flow. It is not a product interface.Fixed examples here
This page calls no model. The three proposals are fixed.
- Execution
- Only with your approval
- Rights
- Roles in the workspace
Your approval counts
Later, too, no flow should talk to visitors before you have checked it.
ProposalExecution
The next step
A conversation you understand before it runs.
Try the example flows above and check every reason.
View the example flowPeak Chat · Conversation Studio (planned)What should it achieve?
Planned feature · fixed examples · nothing is saved
Frequently asked questions
Does this page create a real flow?
No. The proposals are fixed examples; no model is called and nothing is saved.
Who decides what goes live?
The plan: only you. No flow should talk to visitors without your approval.
What does Peak Chat offer today?
The inbox for Gmail, Outlook, Slack, Teams and WhatsApp Business through your connected accounts.