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Peak Chat / E-commerce advisor template

Like in a store.
Only in the chat.

In a store someone asks: “What do you need it for?” This planned template brings that question to your shop. It helps with occasion, size and order questions and stays honest when something does not fit.

For which occasion?

Change the greeting. The chat preview next to it reacts instantly.

Edit all texts and details ↗Test the chat preview directly ↗
Local demo with sample data
Chat template · previewPreview reacts instantly
Peak ChatLocal demo with sample data

Hi! Looking for a gift? Happy to help.

Who is it for, and for what occasion? One or two words about taste or hobbies help a lot.

Use sample data only.

Stays in this browser. Nothing is sent, nothing is saved automatically.

Edit your draft in detailFirst question, details & next step
01

Your draft

Make it yours.

Additional details in the chat

The preview always asks for name, e-mail and request.

JSON file for your local draft. Not an import into Peak Chat.

01 / Good buying advice

Occasion, fit,
one clear choice.

The greeting invites without pushing. The first question clarifies the occasion. The next step shows a direction, not an endless product list.

01 / The greetingYour current draft

A conversation
that suits you.

Peak Chat · local preview
Hi! Looking for a gift? Happy to help.

Who is it for, and for what occasion? One or two words about taste or hobbies help a lot.

Greeting → Questions → Next step

The greeting says in one sentence what the chat helps with.

02 / The questions
4visible details
01Nom02E-mail03Request04Preferred time
03 / The next stepText preview

And then?
A clear next step.

Example of a planned template. The next step would go here, nothing is sent.

Test it in the chat directly above.

02 / Three situations in the shop

Same shop.
Different question.

A gift, a size question or a question about an order. Switch the example and check how your tone sounds in the shop.

Another example replaces the current demo draft.

  • 01 / GiftSelected

    A gift for someone.

    From the occasion to a fitting choice.

    Gift advice

    „Hi! Looking for a gift? Happy to help.“

    4 details · Preferred time
  • 02 / SizeSample draft

    Which size fits?

    Clear up doubts before buying.

    Size advice

    „Unsure about the size? Let us sort it out.“

    3 details · Only the basic details
  • 03 / OrderSample draft

    A question about an order.

    Hand over what only the team can check.

    Order question

    „You have a question about your order?“

    4 details · Phone

03 / Move on deliberately

Advise instead of making people search.

Download your draft. Product recommendations and order status inside the chat are planned. Today the live demo with sample data shows how Peak Chat bundles conversations.

Your greeting, your questions and your next step, as one connected draft.

Please fill in the draft texts before you take them along.

Stays in this browser. Nothing is sent, nothing is saved automatically.

Frequently asked questions

Is this template already available in Peak Chat?

No. Chat templates are planned. This page shows a local preview with sample texts. Today there is the Peak Chat inbox and the guest chat from Peak Helpdesk.

Does the chat show an order's status?

No, not today. The plan is that a status only appears once the owning system confirms it.

Can people pay in the chat?

No. Checkout inside the chat is planned. Peak Chat is not meant to become a payment service of its own.

Is anything saved or sent while I try it?

No. The preview runs in your browser only. Nothing is saved, sent or booked. A file is only created when you download your draft yourself.

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