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Peak Atlas

Peak Helpdesk / Pricing calculator

First the time,
then the plan.

This calculator names no price. It shows how much time customer requests cost your team per week, today and in a scenario you have in mind. You decide on the pricing page what an hour is worth to you and which Peak One plan fits.

Local demo with sample data

Your assumptions

Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.

Your time budget

Your current process8 h 00 minper week
Your comparison scenario6 h 00 min
Calculated difference2 h 00 min

less time in the comparison scenario

Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.

01 / Calculated openly

Requests times minutes.
No amount.

The amount is the number of requests per week, the duration the minutes per request today and in the comparison scenario. The calculator multiplies and compares and converts nothing into money.

The calculation

A simple
multiplication.

Your entries stay visible. The result follows exactly this calculation.

How it is calculated40 × 12= 480 minutes per week

The display rounds to whole minutes. The result file contains the unrounded values.

01 / The amount40

Requests per week

The number describes how many requests you expect to handle.

02 / The duration12

Minutes per request

You decide the time per request yourself.

Minutes / request
03 / Your result8 h 00 minper week
Your second scenario6 h 00 min

The difference compares only your two assumptions.

02 / Other perspectives

Play through two situations.

Calculation examples to change. The values are not measured product data.

  • 01 / Local demo with sample data

    Small team

    Example: one person answers on the side.

    15 × 153 h 45 minEffort per week
    In comparison2 h 30 min
  • 02 / Local demo with sample data

    Growing support

    Example: several channels, several people.

    200 × 1033 h 20 minEffort per week
    In comparison26 h 40 min

03 / Move on transparently

Take your number to the pricing page.

Peak Helpdesk has no price of its own; it is part of the Peak One plans. What each plan includes is on the pricing page. You take the result file along.

Your own assumptions. No benchmark and no performance promise from Peak Helpdesk.

Frequently asked questions

Does the calculator show a price?

No. It only calculates time. The current plans and what they include are on the pricing page.

Does Peak Helpdesk have its own price?

No. Peak Helpdesk is part of the Peak One plans.

Are my entries saved?

No. Everything stays in your browser until you download the result file yourself.